---
title: How to Change Session Security and Logout Time Settings
description: "Video walkthrough: choosing an inactive timeout and warning, then saving Session security signs people out of your club's A2B Manager pages after they've been inactive for a set time, with an optional warning first. It helps keep accounts safe on…"
url: "https://a2bmanager.com/docs/how-to-change-session-security-and-logout-time-settings/"
updated: "2026-10-19"
category: Club Management Guides / General Settings
---

# How to Change Session Security and Logout Time Settings

Video walkthrough: choosing an inactive timeout and warning, then saving

Session security signs people out of your club's A2B Manager pages after they've been inactive for a set time, with an optional warning first. It helps keep accounts safe on shared computers, such as a front-desk PC or a coach's tablet. It's off until an admin chooses a timeout.

## Changing the session security setting

### Step 1: Open Session security (0:00)

- In the left-hand menu, click **Settings Hub**.
- Scroll down to **System Settings** and click the **Settings** card. General Settings opens on its first tab.
- Click the **Session security** tab. You may need to scroll the row of tabs to the right to find it. On a phone, choose it from the tab list instead.

![The Session security tab](https://a2bmanager.com/wp-content/uploads/2026/10/session-security-01.png)
Step 1: The Session security tab

### Step 2: Choose an inactive timeout (0:47)

- Under **Inactive timeout**, choose how long someone can be inactive before they're signed out: **5 minutes**, **10 minutes**, **15 minutes**, **30 minutes**, **1 hour** or **2 hours**.
- **No inactivity timeout** means no one is signed out for being inactive. This is where every club starts until an admin chooses a value.
- We recommend **15 minutes** for most clubs.

![The Inactive timeout options](https://a2bmanager.com/wp-content/uploads/2026/10/session-security-02.png)
Step 2: The Inactive timeout options

### Step 3: Choose a warning (1:26)

- Under **Warning before logout**, choose how much notice people get before they're signed out: **No warning**, **1 minute**, **2 minutes** or **5 minutes**. We recommend **2 minutes**.
- The warning must be shorter than the timeout (*The warning cannot exceed the timeout.*). If you choose one that's too long, it's shortened to 1 minute less than the timeout when you save.
- This box is greyed out while **No inactivity timeout** is selected.

![2 hours with a 2-minute warning](https://a2bmanager.com/wp-content/uploads/2026/10/session-security-03.png)
Step 3: 2 hours with a 2-minute warning

### Step 4: Save settings (1:44)

- Click **Save settings**. You'll see *Session security settings saved.*
- People who are already signed in pick up the new setting the next time they load a page.

![Session security settings saved](https://a2bmanager.com/wp-content/uploads/2026/10/session-security-04.png)
Step 4: Session security settings saved

### Step 5: Turn it off (2:02)

- To stop signing people out, choose **No inactivity timeout**. **Warning before logout** goes grey.
- Click **Save settings** again.

![No inactivity timeout selected](https://a2bmanager.com/wp-content/uploads/2026/10/session-security-05.png)
Step 5: No inactivity timeout selected

## What people see

- If you've set a warning, a **Your session is about to expire** box appears with a countdown. Clicking **Continue session** keeps them signed in.
- If they don't respond, or you chose **No warning**, they're signed out and taken to the sign-in page, which says *Your session ended because of inactivity. Please sign in again to continue.*
- Only clicks or taps, key presses, touches and scrolling count as activity. Moving the mouse on its own doesn't, so someone reading a long page without scrolling can still be signed out.

## Good to know

- The timeout applies to everyone signed in to your club's pages: admins, coaches and parents.
- Being signed out for inactivity signs that person out on all their devices, not just the one they left idle. Their other devices are signed out within about 15 seconds if one of your club's pages is open, or otherwise the next time they open or refresh a page. Clicking **Logout** is different: it only signs them out of the browser they're using.
- Each browser tab keeps its own timer. A tab left idle in the background can time out and sign the person out of the tab they're using.
- **Remember me** on the sign-in page doesn't stop the timeout.
- The setup checklist has the same setting, under the labels **Sign people out after** and **Warn them first**. Changes there save straight away.

**Tip:** For most clubs, **15 minutes** with a **2-minute** warning balances security and convenience. Choose a shorter timeout if your club uses shared computers.

## FAQs

- **Can I turn it off?** Yes. Choose **No inactivity timeout** and click **Save settings**.
- **Why was I signed out on my phone too?** An inactivity sign-out ends your sessions on all your devices. Clicking **Logout** only signs you out of the browser you're using.
- **Why was I signed out while reading a page?** Moving the mouse doesn't count as activity. Click or scroll now and then to stay signed in.
- **I changed the setting but nothing happened.** Pages that are already open keep the old timer until they're reloaded.

 [Download the PDF guide (optional)](https://a2bmanager.com/wp-content/uploads/2026/10/how-to-change-session-security-and-logout-time-settings-v2.pdf)