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Add new email sender address

1 min read

How to Set and Verify the System’s Email From Address #

1. Open the Email From Addresses settings 0:11

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  • Go to Settings
  • Open Email From Addresses
  • Check whether any sender addresses are already configured
  • If none are set, the system is currently sending from the default address: noreply@a2vmanager.com

2. Add your club’s email address as a sender 0:40

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  • Click Add Email
  • Enter the email address you want system emails to come from
  • Mark it as the default sender if you want all emails to use this address by default
  • Save the address to begin verification

3. Verify the new email address 1:02

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  • After adding the address, its status will show as pending verification
  • Check the inbox for that email address
  • Open the verification email and complete the verification step
  • Return to Email From Addresses and click Refresh Verify to confirm it is ready to use

4. Use the old system verification flow if applicable 1:32

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  • If you are a pre-user from the old v1 system, clicking Send Verification may verify the address immediately
  • If the address was used before, it may be recognized and approved right away
  • If not, use the inbox verification process first, then refresh verification in the system

5. Choose sender addresses in templates and emails 2:04

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  • Once sender addresses are verified, you can use them in template builders
  • If you have multiple verified addresses, you can send from different people or roles
  • When emailing people, select which verified email address should be used as the sender
  • This is useful when multiple coaches or staff members need to send emails from their own addresses