Account Management 6 How parents create an account How parents update their details How parents reset their password How parents add emergency and additional contacts How parents view their signed terms and conditions How parents report their child’s absence
Payments & Billing 3 How parents get payment receipts How parents pay outstanding invoices How parents update payment methods
Bookings & Memberships 6 How parents book a trial How parents book onto a waiting list. How parents enrol to classes from waiting list or trial How parents book a multi-event style class How parents book PAYG style classes How parents request to cancel their child’s space
Club Management Guides 33 How to Email a Member Transfer a Member to a New Class How to Bulk Charge a Member How to Remove a Member From Class Managing Member Subscriptions Manage Member Awards How to Set Member Affiliation Records How to Email a Payment Invoice Link How to Credit and Debit Member Profile Accounts Editing Parent and Student Profile Details
Set Up Wizard 9 Setting Up Subscription Products Plans Adding locations Adding club categories Add Award Syllabus Adding classes Adding class groups Adding subscriptions to groups Adding times to a group Adding terms and conditions
Class Types 6 Understanding the Structure of Recurring Subscription Classes Setting Up Your First Recurring Subscription Class Understanding the Structure of Term-Based Classes Setting Up Your First Term-Based Class Understanding the Structure of PAYG Classes Setting Up Your First recurring PAYG Class
Actions 9 How to Email a Member Transfer a Member to a New Class How to Bulk Charge a Member How to Remove a Member From Class Managing Member Subscriptions Manage Member Awards How to Set Member Affiliation Records How to Email a Payment Invoice Link How to Credit and Debit Member Profile Accounts
Student Profile 21 Editing Parent and Student Profile Details Access Parent Dashboard From Member Profile Email a Member from Profile Area Charging a Member from Profile Page Add a Member to a Class from the Profile Page Adding a Trial from Member Profile Add Member to Waiting List from Profile Transfer Members Between Classes From The Profile Area Delete Class Sessions on Member Profile How to Add Notes to Member Profiles
Shop Admin 3 How to Add and Manage Shop Categories How To Create Products In The Shop How to Mark Shop Orders Ready and Collected
Emails 22 Edit Email Templates Add new email templates Add new email sender address Waiting list booking trigger Offer a trial Trial Booking Confirmation Offer to join Class booking confirmation Request Cancellation Cancellation Confirmation