General Settings
How to Add Closed Dates for the Entire Gym
Last Updated: October 16, 2026Close the whole gym for bank holidays, Christmas or any other break. Bookings are blocked on those dates, and recurring sessions are skipped automatically. Adding a whole-gym closure Step 1: Open Closed dates (0:00) Step 2: Add the dates (0:30) Step 3: Close every class (1:03) Step 4: Save the closure (1:14) Editing or removing...
How to Set a Close Date for Specific Classes
Last Updated: October 16, 2026Use Closed dates to block bookings on chosen days. You can close the whole gym, or just certain classes or groups. You tick the classes and groups that will close, not the ones that stay open. Closing specific classes Step 1: Open Closed dates (0:00) Step 2: Add the closure name and dates (0:18) Step...
How to Close Your Gym for New Bookings Only
Last Updated: October 16, 2026Closing for new bookings only stops anyone booking new places on chosen dates, while your existing members keep coming to their sessions as normal. It’s useful for weeks like badge week, when you want classes to run but don’t want new children joining. Unlike a full closure, sessions still run and appear on registers, and...
How to Add Term Dates and Charge For The Term in Settings Hub
Last Updated: October 19, 2026You set your term dates once for the whole club. Your term-based classes use the current term’s name and dates, and registers use the term you’re in (or the next one if you’re between terms). When you add a term, you can also choose to charge existing members for it automatically on a payment date,...
How to Open the Next Term for Booking
Last Updated: October 19, 2026You choose which term parents can book. Only one term is open for booking at a time, so when you’re nearing the end of a term and you’re ready for parents to book the next one, you open it in Settings Hub. Your current term carries on as normal, and nothing is emailed or charged...
How to Add Required Registration Questions for Parents
Last Updated: October 1, 20261. Open General Settings in the Settings Hub 0:08 2. Add a new registration question 0:16 3. Choose how parents should answer 0:27 4. Make the question required 0:56 5. Save the question 1:13
How to Add Education Years and Assign Them to Classes
Last Updated: October 16, 2026Education years let you open a class group to children by UK school year, using their date of birth, instead of by age. Set up your year groups once, then choose which ones can book each class group. Setting up education years Step 1: Open Education years (0:00) Step 2: Add a template (0:36) Step...
How to Add and Display Club Documents for Specific Classes or Groups
Last Updated: October 19, 2026Club docs let you share files, such as a parent code of conduct or a kit list, with members. You can share each file with everyone or only with chosen classes or groups, and parents see it on their dashboard under each child. Adding a club document Step 1: Open Club docs (0:00) Step 2:...
How to Change Session Security and Logout Time Settings
Last Updated: October 19, 2026Session security signs people out of your club’s A2B Manager pages after they’ve been inactive for a set time, with an optional warning first. It helps keep accounts safe on shared computers, such as a front-desk PC or a coach’s tablet. It’s off until an admin chooses a timeout. Changing the session security setting Step...
How to Set Up and Send SMS Text Messages
Last Updated: October 19, 2026You can text parents straight from A2B Manager, for example to tell them a class is cancelled. Texts are paid for from a credit balance that you top up in Settings. Each text costs 6p, which is taken from your credit until it reaches zero. This guide shows you how to set texting up, how...
How to Set Up Offline Payments and Mark a Payment as Offline
Last Updated: October 1, 20261. Open the Club Payment Card settings 0:00 2. Add and save the card details 0:19 3. Go to outstanding invoices 0:40 4. Mark the invoice as paid offline 0:48 5. Confirm the payment was registered 1:11
How to reset a parent’s password (admins)
Last Updated: October 15, 2026As a club admin, you can set a new password for a parent from Manage Parents. The parent doesn’t need their old password. Resetting a parent’s password Step 1: Open Settings Hub (0:00) Step 2: Open Manage Parents (0:08) Step 3: Find the parent and click Edit (0:14) Step 4: Enter the new password (0:22)...
Manual Insurance Tracking (incl. JustGo Import)
Last Updated: October 19, 2026In Manual mode, your club records each member’s insurance in A2B Manager, either one member at a time on the Members page or in bulk by importing your JustGo club members export. This guide covers setting up Manual mode, insurance levels, setting and removing cover, expiry reminders and the JustGo import. Missing or expired insurance...
How to Invite Staff and Manage Admin and Coach Access
Last Updated: October 19, 2026Give coaches and admins their own login to A2B Manager by sending them a staff link. This guide covers inviting staff, what Admin and Coach access allows, checking your staff list and removing someone’s staff access. Only club admins can do this. Inviting a member of staff Step 1: Open Invite Staff (0:00) Step 2:...
How to Turn On Two-Factor Authentication for Your Admin Account
Last Updated: October 19, 2026Every club admin account in A2B Manager must use two-factor authentication (2FA). As well as your password, you’ll enter a six-digit code from an authenticator app on your phone when you sign in. This guide shows admins how to set it up, sign in with a code or a recovery code, and get new recovery...