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Receipt

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How to Send a Payment Receipt Email #

1. Review the receipt email template 0:00

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  • Open the receipt email template and click Edit.
  • Confirm the email content is simple and includes:
    • A message telling the recipient they can view and download their payment receipt.
    • A link that takes them to their receipt.

2. Trigger the receipt email from Financials 0:17

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  • Go to the Financials section.
  • Open Successful Payments.
  • Select the member whose receipt you want to send.
  • Choose Send the receipt and apply the action.
  • This sends one receipt to the selected user.

3. Verify the email and receipt download 0:41

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  • Check the recipient’s inbox to confirm the receipt email was delivered.
  • Open the email and click the receipt link.
  • The link should allow the user to download:
    • The invoice
    • The receipt