Trial Booking Confirmation

Trial Booking Confirmation Email for Subscription Groups #

1. Open the Trial Booking Confirmation email template 0:00

• Locate the Trial Booking Confirmation for Subscription Groups email.
• Note that this template only applies to subscription groups.
• Open the template in Edit to review the default message sent to parents.

2. Review what the template does 0:00

• The template is a basic confirmation email.
• It tells the parent that their child’s trial booking has been confirmed.
• This is the email that will be sent automatically after a successful trial booking.

3. Trigger the email from the front end 0:24

• Go to a class and choose Book.
• Select a user and choose the start date for the trial.
• Pick an available free trial session.
• Complete the booking to confirm the trial.

4. Confirm the booking is successful 0:43

• After booking, the system shows the trial as confirmed.
• Check the email address associated with the booking.
• The confirmation email should arrive in the inbox.

5. Verify the email was sent 0:55

• Open the received email to confirm the template was delivered correctly.
• The email should match the confirmation message shown in the template.
• This verifies that the workflow is working as expected.

6. Understand when the email is triggered 1:09

• The confirmation email is triggered when the parent books their trial session.
• In other words, the email is sent immediately after the trial booking is completed.
• This is the key event that activates the template.