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Setting Up Your First Recurring Subscription Class

2 min read

How to Set Up a Subscription-Style Class #

1. Create a new class 0:00

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  • Go to Settings Hub → Add and Edit Classes.
  • Click Add New Class.
  • Enter the class name, e.g. Intermediate Gymnastics.
  • Choose a class icon (example used: medal).
  • Add a short description and a longer description.
  • Select the class category (example: Gymnastics).
  • Choose the award syllabus / starting badge level if applicable.

2. Set the class visibility and behavior 1:22

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  • Mark the class as Active so it can be booked.
  • Choose Public or Private:
    • Public = visible to parents/customers.
    • Private = hidden from public booking.
  • Enable Remove from other waiting lists if joining this class should automatically remove a child from other related waiting lists.
  • Add any parent notes, such as Bring chalk.

3. Add a class group 2:33

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  • Click to add a class group under the class.
  • Give the group a name, such as Monday at 4pm.
  • For recreational classes, naming by day and time is common.
  • Set the payment structure to Recurring Subscription.
  • Add any class add-ons if needed (for example, t-shirts or shop items).
  • Set the capacity for the group.
  • Optionally split capacity by categories such as boys/girls.
  • Decide whether add-ons are mandatory or optional.

4. Configure group access and booking rules 3:41

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  • Set the group to Active.
  • Choose whether the group is Public or Private.
  • Set age restrictions using either:
    • Age range, or
    • Date of birth from/to.
  • Decide whether the group should go straight to the waiting list.
  • Upload a group image.
  • Choose whether that image should be the default image for all groups under the class.
  • Add a group description.
  • Turn on trials if you offer them, and enter the trial price (example used: £0 for free trials).

5. Add the training session(s) for the group 5:15

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  • After creating the group, add the actual training time/session.
  • Enter the day and time, e.g. Monday at 4.
  • Set the session length, e.g. 1 hour.
  • Select the location.
  • Mark the session as Active.
  • Save the session so it attaches to the group.
  • If the group attends multiple times per week, add additional sessions to the same group instead of creating a new one.

6. Attach subscription plans to the class/group 6:18

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  • Click the plus button to add a subscription.
  • Select the relevant class/group (example: Intermediates).
  • Choose the subscription type based on how you want to bill families.

7. Example: Pro rata class subscription 6:18

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  • Choose Pro Rata Payment.
  • Set the next payment date.
  • Mark Is this a class subscription? as Yes if it pays for the actual class sessions.
  • Enter how many weeks the class runs per year (example: 47 weeks).
  • Add a description such as 47 sessions over 12 months.
  • Save to create the monthly subscription.

8. Example: Full subscription payment for a non-class fee 7:20

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  • Choose Full Subscription Payment for something like insurance or membership.
  • Example: charge £30 upfront, then renew annually.
  • Set Is this a class subscription? to No if it is not paying for the class sessions themselves.
  • Add a clear description such as Membership payment.
  • Save the subscription.

9. Example: No upfront payment subscription 8:09

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  • Use No Upfront Payment when you want billing to start later.
  • Example: an insurance payment that begins on 1st October.
  • Set Is this a class subscription? to No if it is not for class sessions.
  • The customer will not be charged until the chosen start date, then billing repeats annually.
  • This example was shown but not saved.

10. Review the finished setup 8:50

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  • Return to the home/class view.
  • Confirm the class and group are listed correctly.
  • Check that the session times appear in the group.
  • Review the subscription descriptions shown alongside the class.
  • This confirms the subscription-style class has been set up successfully.