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Class booking confirmation

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How the Class Booking Confirmation Email Is Triggered for Subscription Groups #

1. Open the Class Booking Confirmation email template 0:00

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  • Go to Class Booking Confirmation for subscription groups.
  • Review the email template shown there.
  • This is a simple confirmation email that tells the parent which class their child has booked into.
  • The template can be edited in the email templates area.

2. Understand the parent booking flow 0:14

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  • After a parent is offered to join, they will see a class offer in their dashboard.
  • When they click the class offer, they can:
    • choose the child’s joining date
    • add the booking to the basket
  • At this point, the parent should already have a saved card if they previously paid for a trial.

3. Handle payment for the first booking 0:35

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  • If the trial was paid, the saved card should already be available.
  • If the trial was free, the parent will need to enter a card for the first time.
  • From the basket, they can pay using the default card and wait for the payment to process.

4. Confirm the email is sent after payment 0:56

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  • Once payment completes successfully, the system sends a confirmation email.
  • You should then receive the Class Booking Confirmation email.
  • This confirms the booking has been completed for the subscription-style class.

5. Know when the confirmation is triggered 1:07

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  • The email is triggered when someone pays and joins a subscription-style class.
  • This is the event that causes the confirmation email to be sent.
  • The email content itself is editable in the email templates.