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Removed from class

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How to Remove a Student from a Class and Send the Removal Email #

1. Review the removal email template 0:00

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  • Open the Removed from Class email template.
  • This template is a basic notification sent to the parent.
  • It tells them:
    • their child has been removed from the class
    • the last lesson date
  • This is typically used when you need to handle the removal without prior communication with the parent.

2. Open the class and choose the member to remove 0:24

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  • Go to Classes and open the relevant class.
  • Find the member you want to remove from the class list.
  • Select that member to begin the removal process.

3. Start the remove-from-class action 0:32

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  • Scroll down and choose Remove from class.
  • The system will automatically select the member’s class subscription.
  • This is the subscription that will be deleted when the removal is completed.

4. Set the last lesson date and enable the email notification 0:43

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  • Choose the last lesson date for the student.
  • In this example, the student stopped attending some time ago.
  • Turn on the email notification option so the parent receives the removal email.
  • This email is used to inform them that the student has been removed from the class.

5. Confirm the removal 0:55

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  • Click to remove the member.
  • The student is removed from the class.
  • Their subscription is deleted.
  • The class list updates to show the remaining members.

6. Check the sent email 1:06

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  • Open the email inbox to confirm the message was sent.
  • You should see the confirmation email generated from the Removed from Class template.
  • This verifies that the notification was sent successfully.