Sub Group

How to Trigger and Send a Subgroup Email to Parents #

1. Select the members you want to move into a subgroup 0:00

• Open the class and identify the members you want to reassign.
• Select the specific users you want to move.
• Choose the coach or subgroup you want to assign them to.

2. Assign the selected members to the coach’s subgroup 0:21

• In the example shown, the selected members are moved into Ash’s group.
• This updates the subgroup assignment for those users.
• Confirm the move before saving.

3. Save the subgroup change and trigger the parent email 0:30

• Save the updated subgroup assignment.
• The system sends an email notification to the parents.
• This confirms that the subgroup change has been applied successfully.

4. Verify the subgroup update and email content 0:43

• Check that the subgroup now reflects the new assignment.
• Review the email sent to the parent.
• In the example, the email shows the user in:
  • Beginners, Saturday at 4 o’clock
  • Ash’s group

5. Customize the email template if needed 0:54

• The default email templates are basic.
• You can edit them to say whatever you want.
• Adjust the wording to match your preferred communication style.