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Award Passed

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How the Award Passed Email Works and How Parents Buy the Badge #

1. Review the Award Passed Email 0:00

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  • Open the Award Passed email template and click Edit to inspect it.
  • The email’s purpose is to tell the parent that their child has passed their badge and has been moved on to the next badge.
  • It also includes a link to the shop so the parent can purchase the badge.

2. Trigger the Award Pass from a Class 0:21

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  • Go into the relevant class.
  • Open View Awards.
  • Find the child who is on Level 2 and needs 3 ticks to pass.
  • This is where the award progression is managed.

3. Complete the Required Ticks to Pass the Award 0:37

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  • Add the required 3 ticks for the child.
  • Once the third tick is added, the system automatically passes the child to the next badge level.
  • At the same time, it sends the Award Passed email to the parent.

4. Confirm the Parent Notification Was Sent 0:50

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  • Check that the email has been triggered successfully.
  • The parent is now informed that their child has passed.
  • The message directs them to purchase the award from you.

5. Parent Uses the Shop Link to Buy the Badge 0:57

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  • The parent clicks the shop link included in the email.
  • In the shop, they:
    • Select the child they are purchasing for
    • Choose the badge level they want
    • Continue to the basket
    • Complete payment for the badge