How parents add emergency and additional contacts

How a Parent Can Add and Manage Additional Contacts #

1. Open the Contacts section 0:00

• From the parent account, click the Contacts icon/menu.
• This is where all additional contacts for the account are managed.
• If no contacts have been added yet, the list will appear empty.

2. Start adding a new contact 0:20

• Click the option to add a contact.
• Enter the contact’s basic details:
  • First name
  • Email address
  • Phone number

3. Set contact details and permissions 0:31

• Choose the contact’s relationship to the child.
• Indicate whether this person can be contacted.
• Decide whether this person should be CC’d on emails sent to the parent.
• This is useful for situations where two parents are separated but both still need to receive updates.

4. Upload a photo if needed 0:49

• Optionally upload a photo of the contact.
• This can help identify the person more easily, especially for parents or guardians who may not live together.

5. Save the contact 1:08

• Click Save to add the contact to the account.
• The new contact will now appear in the contacts list.

6. Edit or remove contacts later 1:08

• After saving, you can return to the contact at any time to edit their details.
• You can also remove the contact if they are no longer needed.
• New contacts can be added again whenever necessary.