Account Management
How parents create an account
Last Updated: May 23, 2026How a Parent Creates an Account and Completes Setup in A2B Manager 1. Start the account creation process 0:00 2. Enter parent details and register 0:24 3. Add emergency contacts 0:44 4. Add the child/member details 1:16 5. Accept terms and conditions 2:05 6. Return to the selected class and book 2:17
How parents update their details
Last Updated: May 23, 2026How Parents Can Update Their Own Details 1. Open the My Details section 0:00 2. Edit the details they want to change 0:16 3. Save the updated information 0:36
How parents reset their password
Last Updated: May 23, 2026How a Parent Can Reset Their Password in A2B Manager 1. Start the login process 0:00 2. Open the Forgot Password link 0:12 3. Enter the account email address 0:12 4. Request the password reset email 0:24 5. Open the reset email and follow the link 0:36 6. Create a new password and confirm access...
How parents add emergency and additional contacts
Last Updated: May 23, 2026How a Parent Can Add and Manage Additional Contacts 1. Open the Contacts section 0:00 2. Start adding a new contact 0:20 3. Set contact details and permissions 0:31 4. Upload a photo if needed 0:49 5. Save the contact 1:08 6. Edit or remove contacts later 1:08
How parents view their signed terms and conditions
Last Updated: May 23, 2026How to Help Parents View and Download Their Signed Terms and Conditions 1. Open the parent’s account and access the top-right menu 0:00 2. Review the accepted terms and the acceptance date 0:00 3. Download a PDF copy of the signed terms 0:21
How parents report their child’s absence
Last Updated: May 27, 2026How Parents Report a Child’s Absence in the System 1. Open the parent dashboard 0:00 2. Start the absence report 0:14 3. Choose the session and reason 0:23 4. Confirm the absence is recorded 0:35 5. Repeat for another absence if needed 0:44