How parents report their child’s absence

How Parents Report a Child’s Absence in the System #

1. Open the parent dashboard 0:00

• The parent logs into the system.
• In the top-right corner, they select Dashboard.
• This takes them to their upcoming sessions, including the next session date.

2. Start the absence report 0:14

• On the dashboard, locate the button labeled Can’t attend a session.
• Click this button to begin reporting an absence.

3. Choose the session and reason 0:23

• Select the specific session the child will miss.
• Choose the reason for the absence from the available options.
• Example shown: selecting 20th July and marking the reason as holiday.
• Confirm the submission once the details are correct.

4. Confirm the absence is recorded 0:35

• After confirming, an icon appears next to the session to show the absence has been logged.
• This absence will also appear on the admin register for staff visibility.

5. Repeat for another absence if needed 0:44

• The same process can be repeated for another session.
• Example shown: selecting 27th July and marking the reason as injured.
• Once submitted, it again appears on the admin or coach register.